New Year’s Resolution Life Hack

If you want a hack for New Year’s, put “no complaining” on your list. Why? Because it’s difficult to avoid hearing (and saying) complaints. When a complaint appears, you [...]

Dealing with Complaints Over the Holidays

A few tips on how to deal with others’ (and your own) complaints over the holidays: [originally recorded as a Facebook Live event]

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Resources for Jan 2017 Workshop

 

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Purchase History

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